Frequently Asked Questions
Q: How far in advance should I make an appointment?
A: You should call the salon as soon as you know you are available. You can usually get the exact date you wish if you call two to three weeks in advance. Our most popular appointments occur during the evening and on Saturdays.
Q: What is the price range of your gowns?
A: Our gowns range in price from $499 - $2,499.
Q: How soon in advance should I order my bridal party attire?
A: For your Bridal Gown, a safe and comfortable time frame is nine months to one year before your wedding. With our designers, an average bridal gown delivery can take anywhere from four to eight months. Fittings should begin two months before the wedding. Although some gowns can be rushed, for an additional fee. We recommend ordering Bridesmaid's at least six months before the wedding as they can take up to four months to arrive. Bridesmaid dress orders will be placed once everyone in the party has reached 60% in payments in order to have all the gowns made in the same dye lot, unless otherwise noted. A fitting should be scheduled six weeks before the wedding. We also suggest ordering tuxedos about three months before the wedding as the more popular styles get booked up fast. Their tux orders will be placed once a $50 deposit is paid in order to reserve the tux.
Q: How do tuxedo rentals work?
A: Tuxedo rentals typically come in the Wednesday before the wedding. We will give the bride and/or groom a call to let them know that they have arrived. At this time you can come in and try it on. If for some reason you need an exchange an item, we will need to know by Thursday at 4:00pm. The rental items are due back the day after the event during business hours. There is no need to clean them as we will do that for you.
Q: How long are the standard appointments?
A: For Bridal Appointments we schedule an hour and a half. For Bridesmaid, Tuxedos, and all other Appointments
we set aside an hour time slot. We will absolutely give the bride more time, if we have the availability to do so.
Q: Do you take walk-ins?
A: We are more than happy to take walk-ins if we have an open dressing room. Appointments
are highly recommended. If you know last minute that you would like to come in
– give us a call (844) 872-4696 (USA-GOWN) – we will do our best to accommodate your schedule.
Q: How many people should I bring to try on gowns?
A: We suggest that you bring 1 or 2 of the people closest to you, whose opinions you trust the most.
We have seating for 4 guests per bride – please let us know if your group is much larger.
Q: Should I bring magazines/photos of gowns I love?
A: We love when brides bring in photos – it helps to guide us in the right direction.
Consultants will also make suggestions as to what shapes/styles will look beautiful on you.
Q: What is the standard gown size at America's Bride?
A: We have Bridal Gowns that range in size from size 6 to a size 32.
We can order the majority of our gowns anywhere from a size 0 to 36 depending on the designer
but, we also have sample gowns that range in size from size 6 to size 28.
Q: What is a Sample?
A: A sample is when we sell our stock piece off the floor at a discount.
We have a sample sale rack all year long.
Samples are generally sold between 50-90% off the original price of the gown.
Q: What is a Trunk Show? Is it like a sample sale?
A: Yes, and no. Yes, in that there are lots of dresses to choose from and great incentives that are offered. No, in that the dress you fall in love with is not the one you walk out the door with that day. A Trunk Show is a special event in which we showcase a designer's newest collection of wedding dresses and some carry-overs(wedding dresses from the previous season). Since we only carry a selection of wedding dresses from each of our designer's collections in our normal inventory, trunk shows allow brides the opportunity to see and try on wedding dresses that would not ordinarily be at the store. However, we do have the ability to often overnight specific wedding dresses from these collections for our brides to try on in-person; shipping fees apply. Occasionally, we host the wedding dress designers or a wedding dress line's designer representative which allows brides to meet someone that knows the wedding dresses inside and out (literally). This is also a great opportunity to chat about any questions you have or modifications you think might take the gown on the rack to pure perfection for your big day. Our trunk shows are planned well in advance and our shows typically last three to four days over the weekend. However, we like to reward those that take advantage of our trunk shows and place their order that weekend so we offer various discounts and fun incentives. We try to mix it up each time to keep it interesting.
Q: Do you have an in house seamstress?
A: We do not have an in-house seamstress.
We do however recommend a few ladies that are highly experienced.
Q: Are alterations included in the price of the gown?
A: No. Alterations are always a separate charge.
They usually range in price from $50-$300 depending on the amount of alterations you need done to the gown.
Q: Can I bring my bridal gown to you after the wedding for cleaning and preservation?
A: Absolutely! We offer dry cleaning and preservation service for bridal gowns at a discounted rate for our customers. Simply bring your gown back to our salon along with any accessories you would like to have included.
Q: Should I tip my Bridal Consultant?
A:Tipping is recommended and appreciated but not required. Most people tip anywhere from $15 - $100.